Safeguarding
The Puffin Hydrotherapy Pool is a charity dedicated to providing hydrotherapy assessment and treatment for children and adults in Highland.
We believe that everyone has the right to live free from abuse or neglect regardless of age, ability or disability, sex, race, religion and belief, ethnic origin, sexual orientation, marital or gender status.
We are committed to creating and maintaining a safe and positive environment and an open, listening culture where people feel able to share concerns without fear of retribution.
If you have a concern in relation to safety and wellbeing for yourself or someone you care for at the Pool, please speak to a member of the Puffin Pool staff or the Pool Manager. Telephone Number 01349 864414.
If for any reason this is not possible and there is no immediate danger, a member of the Trustee Board can be contacted to report a concern.​ E-mail: johnamaxwell@gmail.com.
If there is concern about immediate risk and the Pool Manager is not contactable, the following can be contacted for advice and to report the concern:
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CHILDREN
Emergency Social Work Service (ESWS) 0845 769 7284
Police Scotland 101
ADULTS
Adult Social Care Team
Adult Support & Protection Line 0800 902 0042
If out of normal working hours, report to:
Emergency Social Work Service 0845 769 7284
Police Scotland 101
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