Safeguarding
The Puffin Hydrotherapy Pool is a charity dedicated to providing hydrotherapy assessment and treatment for children and adults in Highland.
We believe that everyone has the right to live free from abuse or neglect regardless of age, ability or disability, sex, race, religion and belief, ethnic origin, sexual orientation, marital or gender status.
We are committed to creating and maintaining a safe and positive environment and an open, listening culture where people feel able to share concerns without fear of retribution.
All our staff work in accordance with the safeguarding policies of Highlife Highland.
If you have any concerns regarding protection and safeguarding, please speak to a member of staff or contact our Lead Protection and Safeguarding Officer by email: info@highlifehighland.com
If you think an individual/group is in immediate danger then please contact Police Scotland on 999.
Alternate agencies and Numbers:
CHILDREN
Emergency Social Work Service (ESWS) 0845 769 7284
Police Scotland 101 – non urgent concerns
ADULTS
Adult Social Care Team
Adult Support & Protection Line 0800 902 0042
If out of normal working hours, report to:
Emergency Social Work Service 0845 769 7284